Documentation  /  Working with Genie

Genie's shift

He works continuously, bounded by consequence rather than appetite. The shift report is what he did, refused and could not determine.

What runs unattended

  • Alert triage against known-benign classes, with correlation and deduplication
  • Safe remediations from the automation catalogue, each verified by an independent check
  • Reconciliation sweeps — claimed state against verified state
  • Backup verification across whatever products you run
  • Threshold enforcement on his own capabilities

Reading the report

Four sections, always in this order: what he did, what he refused and why, what is waiting on you, and what he is uncertain about.

The uncertainty is in the report, not omitted from it. A shift report that only lists successes is a shift report telling you half of what happened.

Verified, not reported

A restart that returned success and left the queue backed up is a failed outcome. Every action is confirmed by a separate call — asking the thing that acted whether it worked is not verification.

What lands on you

Anything above his tier becomes a pending item with a named owner, the consequence stated, and escalation by prominence rather than frequency.

He can never resolve his own pending item. Not at any tier, not after any amount of waiting.

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