Contact
Contact
You reach the person who wrote the code. No queue, no tier one, no ticket that gets routed twice before somebody who understands it reads it. Email is the fastest route.
| Address | |
|---|---|
| Product support | support@dream-genie.ai |
| Billing and licensing | billing@dream-genie.ai |
| Security disclosure | security@dream-genie.ai |
| Anything else | hello@dream-genie.ai |
What to expect
A reply from the person who wrote the code, within published hours, Mountain Time on weekdays.
There is no 24/7 line and no account manager. That is faster than most escalation paths and worse than a rota — we say which on the support page.
Where we are
Yellowknife, Northwest Territories, Canada.
Dream-Genie AI
Yellowknife, Northwest Territories, Canada
What we will not do
- Add you to a mailing list because you emailed us
- Pass your details to anyone
- Chase you after a conversation you did not ask to continue
Or just start
You do not need to talk to anyone first. Thirty days, read-only, no card.